Roz - Points Team Member

Roz is an integral member of the Points team. In fact, none of our Buy, Gift, and Transfer promotions would happen without her!  As a Points Business Analyst of 8 years, she works closely with our partners to get bonus promotions out the door. Additionally, she sends out SOW reports of all configurable outstanding change requests.This informs the business units of what’s upcoming, and to alert some stakeholders as to their outstanding tasks in the process. Now while Roz is busy being an incredible member of the onboarding team, her hair has its own Twitter page! Learn more about Roz below:

What’s your favorite thing about working at Points?

Working at Points is a package deal. It’s everything added together that makes it a great place to work, from work hours flexibility to the people, to the rooftop patio and great Points parties, to being a part of the success and growth of the loyalty program industry.

Are there any projects you’re working on right now that you can tell us about?

It’s all about bonus miles and discount offers for points. My ‘project’ is BAU… keeping the implementation process of BGT promotions going strong.

What does a day in your life at Points look like for you?

Many emails, browsers, tabs, and windows.

What’s one thing people probably don’t know about your job?

I have a unique role at Points which gives me variety and challenge I enjoy. I’ve been in this role since its inception. I became a Business Analyst to support the efforts of separating net new project work from the change request processes of established partner products. I was involved with the first ‘legacy’ BGT Admin Tool which gave ‘development’ at Points a new name.

What’s the best tip you have for getting the most of points/miles?

I have to say AirMiles has served me well with multiple domestic trips to New Brunswick to see my family for various occasions over the years.

What’s your favorite place to eat near the Toronto office?


Tell us something about yourself that would surprise people:

I hate ants.

What is your hobby?

I’ve trained a total of 17 years in karate. I’m a third degree black belt in Meibukan Goju-ryu karate. I don’t train as much as I used to, but I teach some and I especially enjoy officiating at karate tournaments. I have a national license, and am eligible to officiate karate matches in the Pan-Am Games Toronto 2015. My daughter earned her black belt in karate just before her 19th birthday. She has helped teach karate classes at the dojo, and run summer karate camps for young children.

What is the best trip you’ve ever taken?

I have 3 great destinations in mind. Two separate vacations to Costa Rica. Arenal Volcano was a favourite both times; first with just my husband, then with my family of 4. Okinawa, Japan is breathtaking; but my life-changing experience was my 3-month bout overseas when I was 21. I took part in a 2-month student-work program in Germany (and learned intermediate German!) then had a month to tour Europe. Across the Atlantic Ocean was my first plane ride ever! I saw various parts of Germany, northern France (Lilles) where I met and stayed with my childhood pen pal (she took me on a guided tour of Paris; we still stay in touch), then later Munich (to where one of my best high school friends returned), Venice, Nice, Geneva, and Frankfurt for the return flight to Toronto.

What one thing you cannot live without?

My family including my pets. Currently in my household, the animals outnumber the humans. It keeps things interesting.

What one person from the past or present would you like to have dinner with, and why?

My brother, because he isn’t among the living anymore; and well, I have questions. 🙂

If you could eat or drink one thing endlessly without any negative consequences, what would it be?

Starbucks Grande Americano, no room.

What’s your greatest weakness?

A chocolate, home-made baked treat… how and why would I turn that away?

Describe your favorite pair of shoes:

I don’t like shoes. I would go barefoot all the time if I could.